Privacy policy

Privacy policy.

Eileen Stockil, trading as MasterClass 11+ (www.masterclass11plus.co.uk) referred to in these terms and conditions as we, us and our, is the owner and operator of the website www.masterclass11plus.co.uk.

This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of our website.

1. When you register your child on the MasterClass 11+ website, we will ask for your child’s First Name, Surname, Known By Name, Date of Birth, Gender, Present School, Parent/Guardian 1 Name, Parent/Guardian 2 Name, Address, Phone Numbers, and Email Addresses.
2. We use the personal information that you provide for relevant communications, for example to advise you of changes/enhancements to the MasterClass 11+ system, to inform you about events, products and services, to notify you of homework, session changes and/or general business-related emails.
3. We will never disclose your information to third parties unless we have a legal obligation to do so.
4. We reserve the right at all times to monitor your use of the MasterClass 11+ service to ensure compliance with our terms and conditions. We also reserve the right to monitor, review, retain and/or disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request.
5. You have the right to a copy of personal information that we keep about you. Should you wish to do so, please write to us at tim@masterclass11plus.co.uk. A small fee is payable, which will not exceed £10. If you believe that any information we are holding on you is incorrect or incomplete, please write to tim@masterclass11plus.co.uk as soon as possible. We will promptly correct any information found to be incorrect.
6. The security of your personal information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
7. We do use some cookies on this site, but they are not used for storing any personal information but, instead, used to identify the user’s session on the server. The session being an area on the server which can be used to store data in between website page requests.
8. If you have any complaints about our service please contact eileen@masterclass11plus.co.uk .
9. This policy was last updated on 25 April 2018.